AirAsia Name Change Policy – How To Change Name Online?

AirAsia Name Change Policy

Are you planning to fly with AirAsia but need to make changes to your name on the ticket? The airline understands that sometimes mistakes can happen, which is why they have a simple and hassle-free name change policy. With AirAsia name change policy, you can do many things. It includes AirAsia change name spelling correction of name, changing first or last name, transferring the ticket to someone else’s name. The policy allows you to make changes up to two hours before your scheduled flight departure time. It gives you plenty of time to adjust your booking without any added stress. It can be a last-minute typo or a change in travel plans. AirAsia change name policy ensures that you can make the necessary changes to your ticket without any additional fees. So, you can focus on your journey and leave the name changes to the airline.

Guidelines For Name Change Policy

It is a popular low-cost airline that operates in various countries around the world. Many people have a requirement to change a name after booking a flight. There are certain guidelines and policies that you need to be aware of. We will provide you with an overview on the guidelines of AirAsia ticket change name policy. Also the steps you need to follow to make changes to your booking.

Here are some important points to keep in mind when it comes to Name Change Policy:

  • If you need to change your name on the ticket, you may be required to pay a fee. The amount of the fee varies depending on the route, fare type, and other factors.
  • If you need to change your name on the ticket, you must submit a request at least 4 hours before the scheduled departure time of your flight. Any requests made after this deadline may not be accepted.
  • AirAsia change name on booking policy is subject to availability. If there are no seats available on the flight you want to change to, you can’t make the name change.
  • Promotional fares or tickets purchased during a sale, may not be eligible for name changes. Be sure to check your fare type before making a request for a name change.
  • Name changes can only be done through a call centre or customer support team.
  • You will need to provide a valid reason for the name change and any supporting documents if required.
  • Name changes may not be allowed for flights to certain destinations due to immigration regulations.
  • Once an AirAsia flight change name is completed, it cannot be undone, and no further changes will be allowed.
  • The new name on the booking must match the passenger’s identification document that will be used for check-in.
  • If you fail to comply with the policy, you may be denied boarding or charged additional fees at the airport.

Types Of AirAsia Flight Change Name Allowed 

Check AirAsia Name Change Status

One of the common things passengers might need to do when booking their flight is to make a name change. AirAsia ticket change name is allowed on flights, but there are certain rules and restrictions that passengers must follow. We will explore the different types of name changes allowed on this airline and the requirements for each.

Minor Name Correction

A minor name correction is allowed if there is a typographical error or spelling mistake in the passenger’s name. For example, if a passenger’s name is spelled as “Johnn” instead of “John,” they can request a minor name correction. The following rules apply to minor name corrections:

  • The AirAsia change name on booking must be made within 24 hours of booking the ticket
  • It must be made at least 4 hours before the scheduled departure time
  • Must not involve a change in the first or last name of the passenger
  • It must be made through the website(www.airasia.com) or customer service hotline
  • There is no fee for minor name corrections

Major Name Correction

A major AirAsia flight ticket change name or correction is allowed if there is a significant error or mistake in the passenger’s name. If a passenger’s name is misspelt as “John Doe” instead of “Jane Doe,” they can request a major name correction. The following rules apply to major name corrections:

  • It must be made at least 4 hours before the scheduled departure time
  • The correction must involve a change in the first or last name of the passenger
  • Made through the website or customer service hotline
  • There is a fee for major name corrections. It varies depending on the type of ticket and the time of the correction request

Name Transfer

A name transfer is allowed if a passenger wants to transfer their ticket to another person. The following rules apply to name transfers:

  • The transfer must be made at least 4 hours before the scheduled departure time
  • It must be made through the website or customer service hotline
  • The fee varies depending on the type of ticket and the time of the transfer request
  • The new passenger must meet all the requirements for travel, including passport and visa requirements
  • The original passenger must not have checked-in for the flight

Gender Correction

A gender correction is allowed under AirAsia name change policy. But only  if there is an error in the passenger’s gender on the ticket. For example, if a male passenger is listed as “Ms.” on the ticket, they can request a gender correction. The following rules apply to gender corrections:

  • The correction must be made at least 4 hours before the scheduled departure time
  • The correction must be made through the website or customer service hotline
  • There is no fee for gender corrections

Name Change Due To Marriage

A AirAsia flight ticket change name due to marriage is allowed if a female passenger has changed her last name due to marriage. The following rules apply to name changes due to marriage:

  • The name change must be made at least 4 hours before the scheduled departure time
  • The name change must be supported by a copy of the marriage certificate
  • The AirAsia change flight name must be made through the website or customer service hotline
  • There is no fee for name changes due to marriage

How To Change Name On AirAsia Ticket?

How to change AirAsia flight ticket name can be a complicated process. But it is essential if you need to transfer your reservation to another person. Fortunately, it offers several ways to change your name, both online and offline. Let’s discuss all the methods available to change your name on a ticket.

How To Change Name On AirAsia Ticket Online 

Online methods to request AirAsia change flight name/correction/ include the website, mobile app, chat, and email. Here’s a more detailed guide on how to request a name correction/changes through these methods:

How to Change AirAsia Flight Ticket Name Via Website/Mobile App?

Changing the name on a ticket through the website is a straightforward process. You can follow these steps to change your name online:

  • Visit the website or mobile app and log in to your account.
  • Click on the “Manage Booking” tab.
  • Enter your booking number and last name.
  • Click on the “Edit” button next to the passenger’s name that you want to change.
  • Enter the correct name and click on the “Save” button.
  • Review the changes and click on the “Confirm” button to finalise the name change.

How to Change AirAsia Passenger Name Via Chat?

If you also have a question on can I change passenger name on an airline ticket AirAsia via chat, then you must read further. Tts virtual assistant, AVA, is available 24/7 to assist you with your name change request. Follow these steps on how to change flight ticket name AirAsia through chat:

  • Go to the website and click on the “Contact Us” option.
  • Click on the “Chat with AVA” button.
  • Explain your situation and request the name change.
  • Provide the booking details and the correct name of the passenger.
  • AVA will confirm the changes and send you an email with the updated ticket details.

How To Change Name On AirAsia Ticket Via Email?

You can also request a name change on your ticket through email. Here’s how to change AirAsia passenger name via email:

  • Compose an email to the customer support team.
  • Explain your situation and request the name change.
  • Provide the booking details and the correct name of the passenger.
  • Customer support team will confirm the changes and send you an email with the updated ticket details.

How To Change Name In AirAsia Offline?

There are two offline methods under name change policy to request name correction/changes. It includes: phone and airport. Here are the details:

Can We Change Name In AirAsia Flight Ticket Via Phone?

You can call the customer support team to change the name on your ticket. Follow these steps on how to change name in AirAsia booking via phone:

  • Dial customer service number for your country. You can find the number on the official website.
  • Explain your situation and request the name change.
  • Provide the booking details and the correct name of the passenger.
  • Their customer support team will confirm the changes and send you an email with the updated ticket details.

Can I Change Name On Flight Ticket AirAsia At Airport?

If you need to change the name on your ticket at the airport, you can visit the ticketing counter. Follow these steps on how to change passenger name in AirAsia directly at airport below:

  • Bring a valid ID and the original booking confirmation to the ticketing counter at the airport.
  • Explain your situation and request the name change.
  • Provide the booking details and the correct AirAsia change booking name of the passenger.
  • The staff will verify your identity and confirm the changes.
  • Pay the applicable fees, if any, and receive the updated ticket details

AirAsia Change Name Fee

This airline is a low-cost airline that offers a wide range of domestic and international flights to various destinations around the world. With its carrier codes, passengers can easily identify the specific airline that operates their flight. Here are the carrier codes and corresponding AirAsia change name charge for flights:

CountryCarrier CodeAirAsia Change Name Fee (One Way)
International Flights
MalaysiaAKUSD 42 / MYR 120
ThailandFDTHB 1,320 / USD 42
IndonesiaQZIDR 400,000
PhilippinesZ2PHP 1,920
MalaysiaD7MYR 300 / SGD 99
Thai XJTHB 2,500
IndiaI5INR 2,500 – 3,000
JapanDJDomestic: JPY 3,700
International: JPY 4,200
Domestic Flights
MalaysiaAKMYR 116.50
ThailandFDTHB 802.50
IndonesiaQZIDR 275,000

Note: AirAsia change name fee listed in the table are for one-way flights and may vary depending on various factors. It includes time of booking, travel season, and availability. They may also charge additional fees for baggage, seat selection, meals, and other services. It’s always a good idea to check the latest ticket prices and fees on the website or mobile app before booking your flight. You can also contact the customer support team for any queries or assistance regarding your booking.

Frequently Asked Questions (FAQs) – AirAsia Name Change Policy

Can I change name in AirAsia ticket?

Yes, you can request an AirAsia ticket name change under certain conditions. Those conditions will decide if your reason is an exception or not.

What are the conditions for changing the name on an AirAsia ticket?

You can change the name on a ticket if it’s a minor correction or a AirAsia change name spelling mistake. Or if the passenger’s name is incorrect due to a mistake made during the booking process.

Can I change name in AirAsia ticket if I can’t travel due to unforeseen circumstances?

No, AirAsia name change policy does not allow name changes due to any reasons. But other than minor corrections or mistakes made during the booking process.

How to change guest name in AirAsia ticket?

You can request a AirAsia name correction/change through the airline’s website. Including mobile app, chat service, email, phone, or at the airport ticketing counter.

What is the AirAsia ticket name change fee?

Yes, they charge a fee for changing the AirAsia change passenger name on a ticket. The fee may vary depending on the route, type of fare, and other factors.

Can I change name on flight ticket AirAsia if I bought it through a third-party website?

No, if you bought your ticket through a third-party website, you need to contact the website’s customer support team. You can request them for any changes or cancellations.

Can I transfer my AirAsia ticket to another person?

No, the AirAsia change name policy does not allow ticket transfers or name changes for reasons other than minor corrections or mistakes made during the booking process.

How to change misspelled name on AirAsia ticket?

To request a minor AirAsia change booking name correction, you can usually make the changes through the website or by contacting their customer service hotline.

Can I cancel my AirAsia ticket and get a refund if I can’t travel due to unforeseen circumstances?

Yes, you can cancel your ticket and get a refund. But only if you are unable to travel due to unforeseen circumstances such as illness or death. However, you may need to provide supporting documents and pay cancellation fees.

How long does it take to process a name change request on an AirAsia ticket?

The processing time for a name change request on a ticket may vary depending on the method of request and other factors. It’s best to contact the customer support team for the latest information.

What should I do if I notice an error in my AirAsia ticket after booking?

If you notice an error in your ticket after booking, you should contact the airline’s customer support team. Place a request for a AirAsia change passenger name / correction. Delaying the request may result in additional fees or even cancellation of your booking.

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